Fidelity Flat Fee Comments All Reviews

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Fidelity Flat Fee Comments


sandymckee says: (6 years ago)
 0
Bad news with this company. Do not waste your time. They do not answer emails or return phone calls. The help desk does not exist. Save your money!



santeehouseflipper says: (7 years ago)
 0
To Bonzer who says they don't list with other sites:

We had INCREDIBLE luck with Fidelity Flat Fee on our last home in Santee and now are on our second sale and signing up right now. My wife and I flip houses and I found your comments while searching for a promo code to see if I could score any discounts and was surprised by what I read. Nowhere else have we found a place that is as cost effective to list our homes on the MLS and even it they did only list on the local MLS, it would STILL be a steal of a deal. Their website may be a bit confusing when you start off but once you have everything they ask for filled out, their control panel makes it a breeze to edit and adapt your listing. Last time around I had a couple of basic questions, I wrote an e-mail to them and was answered with COMPLETE and understandable answers plus a phone number telling me that if I had more questions to just call and they would be glad to help. To me, that is perfect service and, again, due to that, I am signing up to list our second property...and will do so for each additional property we sell.

Sorry you felt robbed...but I'll tell you, it's STILL a smoking deal even if they didn't give you what you think you deserved. That, or like we've experienced with those other sites, the other sites don't list the MLS ads immediately but instead hope you'll pay to get them on the next day. FYI, Zillow is like that...they hold MLS listings for awhile. A pretty easy assumption is they try to get you to pay with that approach. Do a lil research and you'll see that's true. Still, eventually it WILL get on there, so technically, Fidelity is following through because it WILL make it to Zillow when Zillow decides enough time has gone by and they need to put it up. I didn't use to be that way, but for the last year, it has. FYI, because Zillow is important to us, we DO pay for that as well, on top of Fidelity, even though by listing with Fidelity, we know it would eventually get there.

Basically, it sounds like you haven't had to deal with how those other sites work and don't understand that Zillow cannot afford to pay the $79 Zillow ASAP listing fee when Fidelity is charging you how much??? $60 a month or less (plus the one time sign up fee) depending on your plan??? Does that make sense to you? Their ads are not lieing, but due to how the other sites now work, it isn't exactly clear that you will have a delay in getting listed on the other sites...however, the MLS is right away, and for me, that's what matters. Hope that explains things a bit...it's a learning curve for sure.



bonzer says: (7 years ago)
 0
I have been signed up with fedelity flat fee for over 6 months and they are an absolute joke!

They advertise that they will list your home on about 50 sites....but they actually only list on about 4.

I contacted them about this and their excuse was that they only list on the mls and that those sites are not in "my area"

Well that was a complete LIE!

I contacted some of the sites that they say they list on and the fact of the matter is that some of those sites do not pull from the MLS at all...the Realtor has to submit the listing personally. And because Fedelity is not about to actually take the time to personally list on those sites....they have NEVER listed on nor will they ever list on those sites!

Fedelity WILL NOT LIST YOUR HOME ON ALL OF THE SITES THAT THEY SAY THEY WILL.

Buyer beware.



johnboy2010 says: (8 years ago)
 0
I just signed up with them and was impressed with the ease of listing through their website and uploading pictures. However, customer service is sorely lacking. Right now I am trying to get them to fix my listing because it is not appearing on my local mls (although it does show in Realtor.com). Hopefully they will fix this problem quickly. I have a coule more houses I was going to list with them but now I'm reconsidering.



tiatucker says: (9 years ago)
 -1
Several Year ago I worked for this company (I am a content housewife now) - in their customer service department. I can tell you that they do have excellent customer service... even though I'm not with them any more, hee hee. The owners are very professional and have an awesome web site and back end programing. They are a good company, and they care.





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